{"xsrfToken":"ecc3819d-dc2d-47ba-92b3-77b2a484e476_e0a7dc064626a6681d7783fc0f22ff2520a3749d_lout","branding":{"id":"1","key":"kcs","name":"KSEC Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#000000","headerLinkColor":"#ffffff","headerLinkHoverColor":"#242424","headerLinkHoverBGColor":"#242424","headerBadgeColor":"#242424"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"KSEC Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"KSEC Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/885f3a35-1496-44ef-b868-5a25cfc26a41/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1MTg5Njg5Ny00YjNhLTRiMmEtOTk3YS05ZGRkZTZiZTA2NmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg4NWYzYTM1LTE0OTYtNDRlZi1iODY4LTVhMjVjZmMyNmE0MSI6WyJyZWFkIl19LCJleHAiOjE2ODAxMjA3MzQsIm5iZiI6MTY4MDEyMDEzNH0.nKKzxj8wopqO04Uf-fCPPvgg0pYpXlfRoJDYxDH8Gck&client=51896897-4b3a-4b2a-997a-9ddde6be066f&height=300&mode=fit","bannerMediaApiFileId":"885f3a35-1496-44ef-b868-5a25cfc26a41","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"kcs","projectId":10000,"serviceDeskId":1,"name":"KSEC Customer Support","description":"<p>Welcome to the KSEC Customer Support portal. You can find FAQ answers or raise a support request.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Get in touch.</p>","icon":10549,"iconUrl":"https://ksec-support-center.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[6],"key":""},{"id":"13","name":"Become a Walletmor Professional Installer","descriptionHtml":"","callToAction":"Become a Walletmor Professional Installer","introHtml":"<p>Registration to become a Walletmor Professional or apply for Walletmor Installation Training</p>","icon":10487,"iconUrl":"https://ksec-support-center.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[6],"key":""},{"id":"1","name":"Issue with order ","descriptionHtml":"","callToAction":"Issue with order ","introHtml":"<p>Report an issue with an already placed order.</p>","icon":10508,"iconUrl":"https://ksec-support-center.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[7],"key":""},{"id":"17","name":"KSEC Business Application (B2B Wholesale Access)","descriptionHtml":"<p>Our B2B exclusive store designed for Business, Law Enforcement Agencies (LEA), Military and Resellers. Purchase at wholesale prices, no need for slow procurement times allowing you to purchase what you need, when you need.</p>\n<p>Access to KSEC Business is free for applicable organisations. Please complete the form below and one of our team will be in touch.</p>","callToAction":"KSEC Business Application (B2B Wholesale Access)","introHtml":"<p>Application for KSEC Business and access to our B2B store.</p>","icon":10487,"iconUrl":"https://ksec-support-center.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[6],"key":""},{"id":"12","name":"Partner request","descriptionHtml":"","callToAction":"Partner request","introHtml":"<p>Enquire about becoming a KSEC partner.</p>","icon":10487,"iconUrl":"https://ksec-support-center.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[6],"key":""},{"id":"15","name":"Request Return","descriptionHtml":"","callToAction":"Request Return","introHtml":"<p>Request your order or request an RMA for repair, replacement, store credit or refund.</p>","icon":10466,"iconUrl":"https://ksec-support-center.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[7],"key":""},{"id":"16","name":"RMA Request","descriptionHtml":"","callToAction":"RMA Request","introHtml":"<p>Request an RMA</p>","icon":10489,"iconUrl":"https://ksec-support-center.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[7],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://ksec-support-center.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"Urgent Requests"},{"id":6,"name":"Get In Touch"}],"orderMapping":{"6":[17,2,12,13],"7":[15,1,16]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f1c984c1-0984-3a5f-99a0-d29e07756657","appLinkName":"System Confluence","spaceKey":"CS","spaceName":"Customer Support","isServer":false},"labels":[],"projectKey":"KSEC","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"KSEC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"KSEC Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ksec-support-center.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ksec-support-center","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ecc3819d-dc2d-47ba-92b3-77b2a484e476_e0a7dc064626a6681d7783fc0f22ff2520a3749d_lout","baseUrl":"https://ksec-support-center.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"51896897-4b3a-4b2a-997a-9ddde6be066f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}